Privacy Policy

1. Information We Collect

We collect information you provide directly, including: name, email address, phone number, date of birth, address, payment information, and health-related information submitted through intake assessments.

We also automatically collect certain technical information when you use our Services, including IP address, browser type, device information, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use your information to: provide and improve our Services, facilitate medical consultations and prescription fulfillment, process payments, communicate with you about your care, comply with legal obligations, and protect the safety and security of our platform.

Health information submitted through intake assessments is shared with licensed healthcare providers for the purpose of medical evaluation and treatment decisions.

3. How We Share Your Information

We share your information with: licensed healthcare providers who evaluate your intake assessment, licensed compounding pharmacies that fulfill your prescriptions, payment processors for billing, and service providers who assist in operating our platform.

We do not sell your personal information to third parties. We may disclose information when required by law, to protect our rights, or in connection with a business transfer.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

5. Your Rights and Choices

You may: access, update, or delete your personal information through your patient portal; opt out of marketing communications at any time; request a copy of your data; and request deletion of your account.

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of the sale of personal information (which we do not engage in).

6. Cookies and Tracking

We use cookies and similar technologies for functionality, analytics, and marketing. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.

7. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

9. Contact Us

For privacy-related inquiries, please contact us at hello@puri.pro.